Driving Shared Services Transformation Using Artificial Intelligence & Machine Learning

Driving Shared Services Transformation Using Artificial Intelligence & Machine Learning

According to a recent Forrester survey, 87% of CEOs are looking to expand or augment their existing workforce using AI bots, while by 2023, 85% of customer interactions within an enterprise will be with software robots.

Neeraj Grotra, Sr. Director PMO, Digital Transformation Programs, Finastra, presents on driving shared services transformation.



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