Recession. Depression. Unemployment. Meltdown. Crisis. These are some of the words being bandied about these days. It's not all that promising. Or is it? With the global economies struggling, these are undoubtedly challenging times. But with every crisis, there always seems to be some opportunities that present themselves. For the legal services sector, that opportunity comes in the form of the legal process outsourcing (LPO) industry. What began as an idea in the United States a number of years ago has now become a robust industry.
The public sector has long been a prime market for Shared Services, and we’ve seen institutions in Canada, the U.K. and Australia leading the way, with the U.S. also showing signs (albeit less cohesive) of adopting this model to drive cost savings and better “service per dollar spent.” Read on about the uptick of encouraging news that continues to bolster Shared Services in the public sector.