SSON’s 2017 State of the Shared Services Industry Report

SSON’s 2017 State of the Shared Services Industry Report

With much of the discussion around Shared Services evolution hinging on new opportunities that have presented themselves in recent history, SSON recently canvassed its members to find out their best practices in delivering exceptional service to their customers.

Inside this exlclusive report take a more in-depth look at how your peers are measuring success, setting efficiency targets, and resourcing most effectively.


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